General

Thanks for stopping by to submit your enhancement ideas! Lucity software is successful because of the enhancement and design ideas we receive from our users. Below you’ll see the entries the Lucity user community has submitted – be sure to vote for the ones you’d like to see incorporated. To submit a suggestion for a specific application, just click on the product group to the right.

  1. Allow Supervisors to see their own time in Timesheet overview and their direct employees only

    We want supervisors to be able to see their own time in Timesheet overview (along with only their employees) but only have the approve timesheet permission (not approve and lock). Right now in order for them to see their own time we have allowed the 'Allowed to Approve and Lock Timesheets permission'. However, they now see employees for the entire company which is not ok. We need to be able to limit this view to their direct employees as well as themselves. Thanks.

    9 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Rule Based Required Field on a form editor

    Please allow to add a conditional required field?

    For example, user defined field 'reason' could be a required field when a work order status changes to 'cancel'

    19 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow the choosing of work order templates when creating an 'associated' work order

    When creating an associated work order, we should be able to pick from our work order Templates to create the new work order. To create an associated work order, you select the work order in the grid, use the Toolbox, select 'General' and select 'Create WO and Associate It'. We should be able to create the assocated WO from our list of work order templates that have been set up with default fields completed.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Enhance Lucity's admin logs to capture when a report is run.

    I would like to be able to see when a report was last used and how often it is run. If a user is asked "what reports do you need/use", we will typically hear "all of them". It would be very useful when updating reports or performing housekeeping to actually see what has been run.

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. ability to choose which asset attributes appear in the window that appears when searching for an existing asset.

    We HAVE to have the ability to choose which asset attributes appear in the window that appears when searching for an existing asset. It is sometimes impossible to add all of the assets we need to add to a work order from a single grid view. The only way to then attach an additional asset provides a window of asset attributes that we need to be able to customize. In its current state it is nearly impossible to identify and search for the correct asset. Thanks.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow multiple choices from a drop down.

    We would like to suggest the ability to choose multiple things in a drop down. For example, if we have an illicit discharge, there may be more than one contaminant involved. We need to report all of this to Ecology. Right now, we can only choose one contaminant. That is one example, but we have quite a few thing we need to do this for.
    Thanks! Jamie

    11 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add Total Hours by Day to Timesheet and Ability to Enlarge Work Order frame view.

    Currently the timesheet sums hours by week but there is no sum by day. This would be helpful to our users who have a range of work hours and need to confirm a sum of hours by day as well as by week. Also, there is the ability to Hide Summary and Hide Additional views but even when you do that you can not enlarge or extend the work order view on Timesheet. Our users would like to be able to make this particular view bigger. Thanks.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. Equipment Kits

    During a full Snow and Ice event, we would have to enter 200+ pieces of equipment. If there were equipment kits where we could combine the truck, spreader, and/or plow, we would only enter 72+ pieces of equipment.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Additional User Define fields for table SWFOGV

    We would like to have additional fields in Facility Inspection Notice/Violation table (SWFOGV) under the Sewer FOG module. Additional vachar, float and bit fields will help us store more data necessary to our daily work flow.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Limit List selection based off of previous Pick List, example...

    Pick List is County, Limit List is Municipalities. Where only the municipalities that are in the selected County are in the limit list, not all municipalities in all Counties.

    11 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. View Lucity tables (raw data) from the application

    It would be fantastic to be able to view ALL the Lucity tables (raw data) directly from the application. A read only version of course. It would have all the fields, the alias (the SQL name), definition of the field and what it should be used for (which will vary per organization I assume). It would be nice to also create a customized grid for the table if we chose, save this grid but also gave the option to switch back to the regular grid. Query capabilities and data export would be nice as well. I had this capability when…

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Redesign email notifications

    Heretical suggestion to redo email notifications feature. Based on suggestions, customers obviously are using or wanting to use it for many scenarios, but the current implementation of implicit events and checkboxes all over the place to enable them makes it hard to figure out how to get what you want.

    Here's my approach.

    Ditch the current random selection of checkboxes on Problems, Tasks and Categories and instead expose a uniform "changed" event triggered for many kinds of records. Include Asset records! (I want to send an email when an asset goes to "retired from service" if it's a tagged asset,…

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add Fiber Splice GIS Integration

    We have a GIS layer for splices and would like to be able to integrate all of our GIS Fiber features with the corresponding Lucity modules.

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. 19r2 document window buttons are not docked

    19r2
    If the list of documents is too long for the document window, a scroll bar on the right has to be used to get to the functional buttons. It would be better if these buttons can be docked on the window instead of having to scroll to find them.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. "View as" or "Login as" Different User

    Setup a way that administrators can "login as" a different user and have the data populated on the dashboard as that user.

    Give the ability for admins to accurately see their dashboards during configuration or troubleshooting without having to obtain passwords.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add Sorts or Search or Dynamic Filtering on Drop-down Pick Lists

    Pick lists in web are sorted by code, not description. Cannot easily find what you are looking for without scrolling through an entire pick list ... which descriptively is not in alphabetical order.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Enable setting tab order in shared tab group

    Right now the tab order in a shared tab group is locked to alphabetical. This limits its usefulness. It would be much better to be able to set the order of the tabs within the tab group globally. The "sequence in tabs" field is already there, it just doesn't do anything

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add a System Banner

    Would it be possible to add a banner at the top of the Lucity page,, so that we can have current messages displayed like, "The system will be down today from 10am - 11am."

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Create More User-Defined Fields & Allow Linking

    We desperately need additional user-defined fields as the various departments in our Town have set up request and work order forms that suit their specific needs but it is leaving those of us who are implementing later with insufficient custom fields needed to capture the data/information we need to collect on forms. It would be awesome if you could allow the entire user-defined-field list to be module-specific or category-specific so each category or module would have the same set of user-defined fields.

    Please also consider allowing linking of fields such that fields could be shared between forms or so that…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Customer Contact Information FIelds - Request to WO

    Create read-only fields for Customer Contact name, phone, e-mail, address on the work order so there is a means of displaying the requestor's contact information on the main work order form. This would allow staff to easily see this information without having to drill back into the request.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 6 7 8
  • Don't see your idea?

General

Categories

Feedback and Knowledge Base