General

Thanks for stopping by to submit your enhancement ideas! Lucity software is successful because of the enhancement and design ideas we receive from our users. Below you’ll see the entries the Lucity user community has submitted – be sure to vote for the ones you’d like to see incorporated. To submit a suggestion for a specific application, just click on the product group to the right.

  1. Rule Based Required Field on a form editor

    Please allow to add a conditional required field?

    For example, user defined field 'reason' could be a required field when a work order status changes to 'cancel'

    6 votes
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  2. 2018 Web map save users map layers

    2018 Web Map save users map layers in the table of contents. When the map is closed or refreshed, the layers that were checked on or off are not saved. Having these to save automatically is a big aid to our field crews that work a lot between the maps and work orders. The absence of this functionality is preventing us from upgrading to a newer version.

    3 votes
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  3. Add Fiber Splice GIS Integration

    We have a GIS layer for splices and would like to be able to integrate all of our GIS Fiber features with the corresponding Lucity modules.

    3 votes
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  4. Copy user permissions to another existing user

    I have a few test users that I use to troubleshoot permissions with. I would like to be able to take a existing user that may be having problems and copy those permissions over to one of my test users. Our set up features some granular permissions so I have to disassociate and then associate permissions. This would also be useful when people make lateral job transfers in our organization. Thanks a lot!
    Jamie

    11 votes
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  5. Single User Email Notifications

    We would like the ability to receive notifications from requests to our Department Head only, when WOs are complete or a task is added to a WO that stems from his request.

    8 votes
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  6. 2 votes
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  7. Limit List selection based off of previous Pick List, example...

    Pick List is County, Limit List is Municipalities. Where only the municipalities that are in the selected County are in the limit list, not all municipalities in all Counties.

    3 votes
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  8. Allow multiple choices from a drop down.

    We would like to suggest the ability to choose multiple things in a drop down. For example, if we have an illicit discharge, there may be more than one contaminant involved. We need to report all of this to Ecology. Right now, we can only choose one contaminant. That is one example, but we have quite a few thing we need to do this for.
    Thanks! Jamie

    2 votes
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  9. Have Permissions for each section in Admin Portal; allowing power users to clear unused licenses

    It would be nice if we could have some of our end users delete licenses in the Web Admin Portal when all licenses are taken up, without giving them full rights to all of the settings.

    2 votes
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  10. allow exporting of subtable fields

    I recently discovered the "Define Export Definition and Fields" when exporting a web view to Excel--very cool! It would be helpful if sub-table fields could be included in an export. Currently (2018 R2 sp1), if a sub-table field is used in the filter, the exported file will contain multiple identical records when a multiple subtable records meet the filter conditions. So a filtered view of 100 records could result in an exported Excel table of 200 records. This would be helpful if the distinguishing sub-table fields were included in the export. (I've noticed this, at least, when including a WKRESRCE…

    2 votes
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  11. Repeater Control on a Form Editor

    We would like to have an option to add a repeater control on form editor to repeat the line items.

    For example - This is to allow to add line items on the form itself and also preview more than one image/document attached to an equipment/part

    2 votes
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  12. Allow Export/Report of Work Orders/Breaks/Inspections WITH the photos/attachments

    We need the ability to export work order/record/inspection details WITH the photos or attachments attached in the pdf. If you can figure out how to package the image along with data that’s generally text, that would be great! Particularly our break/SSO incident reports that need to have photos attached. There is no easy way, that I can see, where we can email the record ALONG with the photos attached to it. Thanks.

    1 vote
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  13. User permissions to modules should limit the Relationship hyperlinks that are displayed

    When the relationships button on a view toolbar is used, the relationship hyperlinks that display are not limited to those the logged in user has permissions to view. When a hyperlink is selected and the user does not have permissions for that module, a "Problem" message displays that is not understandable by the user. Instead the hyperlinks for those modules that a user does not have permissions for should be "grayed-out" or otherwise disabled in a way that the user does not select any of them.

    1 vote
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  14. Allow a copy of an email notification to be sent to that employee's supervisor.

    Allow a copy of an email notification to be sent to that employee's supervisor. Currently it only allows them to be sent to everyone designated as a supervisor instead of just the employee's supervisor. This would be very helpful when specific certifications are about to expire. The supervisor could be kept in the loop of the status of the certification.

    1 vote
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  15. Make Deletion of Red Lines More Obvious in iOS (Mobile)

    Deleting a red line in iOS mobile is not intuitive. You have to hit the yellow arrow, then close, then choose the square/arrow button and choose delete. Is it possible to make that delete button/icon more visible on the redline record? Apparently the change is eventually possible, but due to the way iOS works the change likely won't be able to be made until the mobile webmap rewrite happens. I was encouraged to enter the request so that it can be used when that webmap rewrite does occur in the future. Thanks.

    1 vote
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  16. Provide User who uploaded a document

    When a user uploads a document, have a way to be able to see who that user is. Right now it is impossible to see who uploaded a document or photo.

    1 vote
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  17. Add a query builder to the Import Update tool

    Building a formula on the field Mapping tab in the import update tool is really not an intuitive process. It would be great to have esri-style formula builder. Users do not know what operators are available without consulting a separate help guide. Maybe at least a link to a quick syntax guide right there in the UI would suffice if building the tool is too dev intensive.
    It would be really nice to have some sort of a drag and drop or a field mapping tool in the UI rather than =A1 to map source and destination fields. Once you…

    2 votes
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  18. Quick Lookup plug-in for Vendors

    When creating a quick lookup plug in there is no option to choose Vendors in warehouse inventory only parts. It would help when trying to find a vendor.

    2 votes
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  19. Attach guide link to Completed ideas

    I have some of the same questions as others in this forum. The problem is I can't find the training guide in the lucity help module when that idea says it has been completed.

    Would it be possible to attach a link of the training guide to the comment of when it was released. It would save me the time of calling the help desk.

    1 vote
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  20. Please restore the Multi-Edit screen for workorders.

    Please restore the Multi-Edit screen for work orders. Version 2016r2 had the screen under WO resources.

    1 vote
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