General

Thanks for stopping by to submit your enhancement ideas! Lucity software is successful because of the enhancement and design ideas we receive from our users. Below you’ll see the entries the Lucity user community has submitted – be sure to vote for the ones you’d like to see incorporated. To submit a suggestion for a specific application, just click on the product group to the right.

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  1. Add a "forgot password" link at Lucity Web log-in

    Currently, if a user forgets their password, he/she needs to contact the system administrator for a reset. As an alternative, if the user forgets their password, could they enter their login ID, and select a "Forgot Password?" link which sends an email to the address associated with the login, and allows them to enter and confirm a new password. This password would then concurrently be updated in security settings, so the user could immediately use this new password with their existing userid on their next log-in.

    16 votes
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      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow duplication of WOs

      Allow user to create duplicate WO based off previous WO. Templates are not an alternative because they are still to vague.

      7 votes
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        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • After scanning a bar code the mobile apps should auto tab to the next input field

        We have a work request form which requires scanning up to 3 bar-codes when delivering new totes to a resident. The current Android App will not auto tab to the next bar code field after scanning the first bar code. We must touch the next bar code field and then proceed with a scan. Can this app be changed to automate the Enter key after each scan like Excel.

        2 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Legend for Android tablet map

          We have had many requests internally for a legend in the android tablet app map.

          2 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Increase the Masks on all tables

            Suggest that Lucity increase the standard mask to 75 or 100 characters for all fields in all tables.

            5 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Ability to copy historical data year over year on inspections

              We have a custom field called "catch depth" on our inspection forms. During first inspection we do on a catch basin we measure the container depth. Unless this container is swapped out, it never changes so it doesn't make sense to have to measure it every year. We would like to be able to display that information on the next inspection.
              Perhaps if we want to take it to the next level, we could display the catch depth info from GIS in a field on an inspection form.

              Thanks for listening!
              Jamie

              3 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • 1 vote
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                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Feedback Survey Form Customization

                  On the Feedback Survey form it would be helpful to be able to insert either work request and/or work order fields so that the citizen would have more information on who and what the issue the survey was for.

                  3 votes
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                    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • Increase the width of SV_MUTCD in STSININV table

                    Please increase the width of the SV_MUTCD from 35 characters to at least 75 characters

                    4 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • When uploading documents check to make sure you're not overwriting an existing document

                      When uploading a new document, the system should alert you if you will be overwriting an existing document. It would be great if it would also allow you to continue the upload with a different filename or if it attached a suffix to the file name that would make it different than the existing file.

                      4 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Add Task Routing Function to Web and Mobile

                        My company wants to use the "task routing" functionality but at the moment this functionality is only available in Desktop, and only available if work orders are created in Desktop. It is not practical for us to use this functionality until it is available in Web and Mobile.
                        Thanks.

                        8 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Importing Outlook Contacts

                          Add an option to import your Outlook Contacts into a Recipient list for emailing reports. Maybe have a pick list to choose from. It would make things much easier than typing out every email address being added to a report.

                          2 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add option in Parts inventory settings to be able to enter more than one adjustment per day

                            Settings option to enable entering more than one inventory adjustment per item per day. This is especially important when needing to correct inventory counts during initial setup/implementation.

                            1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Separate Site and Asset Inspections in Lucity Web View

                              Currently, in Lucity Web, both BMP Site Inspections and BMP Asset Inspections appear under the Site Inspections view. I understand that both types of inspections are stored in the same table, and that only Asset Inspections have an asset ID populated. It is confusing to users to see both inspections types in the same Lucity Web view. In Lucity Desktop, the Site Inspections tab only shows those inspections without an asset ID and the Asset Inspections tab shows only inspections with an asset ID. Can the behavior of Lucity Web be please be modified to match the behavior of Lucity…

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Support Links Between BMP Assets and Detention Basins

                                We would like to be able to link existing Detention Basins to BMP Assets in Lucity. Currently, only Conduits and Structures are supported. Our vegetated water quality facilities are modeled as Detention Basins in Lucity and linking them directly to the associated BMP Asset record would be helpful. Most of our BMP Sites have multiple BMP Assets which have to be inspected so linking Detention Basins directly to the BMP Site (a previous enhancement request) is insufficient for our needs. Thanks for your time and please let me know if you have any follow-up questions.

                                1 vote
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Geodatabase Configuration Tool, Add Pumps to Asset Inventory Module to link to.

                                  When Adding a new GIS feature class to link to Lucity, in the Select Asset Window. The list of asset inventory modules to link to does not include pumps. As I understand it the pumps are a child table of pump station table. but there is no way to sync changes between GIS and pumps without using the import tool and then setting up a manual trigger to keep the feature class and pump inventory module in sync.

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • We are currently implementing our Airport in Lucity. I would love to see an airport module.

                                    We are currently implementing our airport in Lucity. Our inspections are currently having to be stored as checklists and it has been difficult trying to figure out how to track any follow up work for discrepancies on those checklists. I would love to see an airport module that might make this easier.

                                    1 vote
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                                    • Add setting to turn off the option for password resets

                                      Default setting for application is "yes" for prompting the users to "Change password at next logon". Would like to have a system wide setting that allows you to turn off this prompt and default the checkbox to "no". Thanks.

                                      2 votes
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                                      • Increase Mask on MK_USER2CD in STPMINV table

                                        Please increase mask from 25 characters to 75 characters. Then check all other masks in table and increase to at least 75 characters

                                        3 votes
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                                        • Increase the mask on MK_TYPE_CD in STPMINV

                                          Increase the mask on MK_TYPE_CD from 25 characters to 75.

                                          3 votes
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