General

Thanks for stopping by to submit your enhancement ideas! Lucity software is successful because of the enhancement and design ideas we receive from our users. Below you’ll see the entries the Lucity user community has submitted – be sure to vote for the ones you’d like to see incorporated. To submit a suggestion for a specific application, just click on the product group to the right.

  1. Rule Based Required Field on a form editor

    Please allow to add a conditional required field?

    For example, user defined field 'reason' could be a required field when a work order status changes to 'cancel'

    15 votes
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  2. Allow Supervisors to see their own time in Timesheet overview and their direct employees only

    We want supervisors to be able to see their own time in Timesheet overview (along with only their employees) but only have the approve timesheet permission (not approve and lock). Right now in order for them to see their own time we have allowed the 'Allowed to Approve and Lock Timesheets permission'. However, they now see employees for the entire company which is not ok. We need to be able to limit this view to their direct employees as well as themselves. Thanks.

    5 votes
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  3. Project Contracts

    Need to have multiple GL codes per contract (with different insurance expiration dates)

    7 votes
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  4. Allow multiple choices from a drop down.

    We would like to suggest the ability to choose multiple things in a drop down. For example, if we have an illicit discharge, there may be more than one contaminant involved. We need to report all of this to Ecology. Right now, we can only choose one contaminant. That is one example, but we have quite a few thing we need to do this for.
    Thanks! Jamie

    10 votes
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  5. Limit List selection based off of previous Pick List, example...

    Pick List is County, Limit List is Municipalities. Where only the municipalities that are in the selected County are in the limit list, not all municipalities in all Counties.

    11 votes
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  6. Redesign email notifications

    Heretical suggestion to redo email notifications feature. Based on suggestions, customers obviously are using or wanting to use it for many scenarios, but the current implementation of implicit events and checkboxes all over the place to enable them makes it hard to figure out how to get what you want.

    Here's my approach.

    Ditch the current random selection of checkboxes on Problems, Tasks and Categories and instead expose a uniform "changed" event triggered for many kinds of records. Include Asset records! (I want to send an email when an asset goes to "retired from service" if it's a tagged asset,…

    5 votes
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  7. Add Fiber Splice GIS Integration

    We have a GIS layer for splices and would like to be able to integrate all of our GIS Fiber features with the corresponding Lucity modules.

    5 votes
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  8. Make the PACP observation window expandable in Lucity WEB to be able to allow for viewing of more than 6 observations at a time.

    Currently when viewing PACP reports, you can only see 6 observations without having to scroll (despite having a checkbox to bring up 50). If that window size were to be adjustable it would make for a much easier to use module (I keep finding myself pulling up desktop when i need to view a PACP report). I've attached a screenshot to visually demonstrate where I'm having issues with it.

    4 votes
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  9. background colors

    Background colors in the current Lucity version are horrible and tough to view. In older version we could customize the background colors. This needs to be brought back asap.

    4 votes
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  10. Bring back a way to easily see if there is a child record

    Why did you take away the ability to easily tell if there is a child record by the clear or green + . Now we have to drill down into child and grandchild records in order to see if there are any resources assigned to a work order.

    Bring it back!

    3 votes
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  11. Make Deletion of Red Lines More Obvious in iOS (Mobile)

    Deleting a red line in iOS mobile is not intuitive. You have to hit the yellow arrow, then close, then choose the square/arrow button and choose delete. Is it possible to make that delete button/icon more visible on the redline record? Apparently the change is eventually possible, but due to the way iOS works the change likely won't be able to be made until the mobile webmap rewrite happens. I was encouraged to enter the request so that it can be used when that webmap rewrite does occur in the future. Thanks.

    5 votes
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  12. Put an Inactive checkbox on Categories

    In the same way that Employees have an "Inactive" checkbox, put one on the Category setup screen. An Inactive Category should stay around for historic purposes, but should not be permitted to be used on future entries.

    3 votes
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  13. A way to make a filter for Assets that have no open work orders

    I would like to be able to easily query all assets that have no open work orders. The two scenarios that this would be useful:
    1) In the IT Hardware Module, if i make a work order for equipment that is out on loan, i'd like to be able to have a dashboard filter that shows me a list of all the available equipment.
    2) If i have an asset that needs PM work or to be inspected once a year, i'd like to be able to have a dashboard filter that gives me a drill down list of all…

    3 votes
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  14. Carry over links from Requests to Work Orders default

    The Carry over Document to work order setting seems to only work for Documents and not the Links (type of attachment). Most of our smartphone (PublicStuff) pictures on Request get added as Links not Documents. We need these to be auto carried over to the Work Orders generated from these requests.

    3 votes
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  15. Increase field size for DOC_DESC for all the Document tables

    In all of the document tables increase the size or the description field.

    3 votes
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  16. Security - View Cost - Employee

    We would like the ability to secure the departments that an employee can "view cost" for.

    3 votes
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  17. User permissions to modules should limit the Relationship hyperlinks that are displayed

    When the relationships button on a view toolbar is used, the relationship hyperlinks that display are not limited to those the logged in user has permissions to view. When a hyperlink is selected and the user does not have permissions for that module, a "Problem" message displays that is not understandable by the user. Instead the hyperlinks for those modules that a user does not have permissions for should be "grayed-out" or otherwise disabled in a way that the user does not select any of them.

    3 votes
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  18. Bring back multi-select feature from 2018 (lost in 2019)

    We just upgraded to 2019R2 last week from 2018. One of our users told me that the process changed for adding multiple assets to a work order. Previously, when you went to the Asset sub-tab of a Work Order and used the Toolbox to add multiple assets, the Selection List had checkboxes that allowed you to select multiple records, then do a new search/select and continue to select records. Now the checkbox is gone they said. So in 2018 you could do the following:
    1) Click on the Toolbox and select Add Multiple Assets
    2) Search with "A1" and select…

    3 votes
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  19. Rename Categories

    Provide the option to change the description of a Category. Currently, if a Category name is changed you need to create a new one, which creates a reporting issue.

    I see that the Category Text is stored in several of the tables (e.g. with Requests, WOs, etc.) That is totally fine - and it represents the title of the Category AT THE TIME that activity occurred. That does not need to change.

    Reports that want to infer the new category name could use the reference table to match the existing category code with its new name.

    2 votes
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  20. include inventory warehouse permissions in general lucity security setup

    I have a bad habit of forgetting to give new users the necessary inventory warehouse security permissions, and I think it would help if these permissions were somehow included in the overall lucity security configuration, or some other type of user/group profile.

    2 votes
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