Mobile

Thanks for stopping by to submit your enhancement ideas! Lucity software is successful because of the enhancement and design ideas we receive from our users. Below you’ll see the entries the Lucity user community has submitted – be sure to vote for the ones you’d like to see incorporated. To submit a suggestion for a specific application, just click on the product group to the right.

  1. In Lucity Mobile, allow for selecting all results in a grid.

    In Lucity Mobile, allow for selecting all results in a grid or creating a work order from all filtered records (like in Web). Currently, a user can only manually select multiple results, long tapping them one by one. In addition, the selection is not retained when paging. For example, if default page size is set to 15 and 20 results are returned in an asset module, user cannot select all 20 records to add to create a new work order. If user selects all records (manually one by one) on first page, navigates to second page, selection of 15 records…

    9 votes
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  2. The ability to turn off the mobile map editing tool for either everyone or select users

    The ability to turn off the mobile map editing tool for either everyone or select users would be nice. We would like our users to still be able to edit some of the fields (materials, sizes, etc.) but we don't want them editing geometry of features and adding/deleting new features. We can turn this tool off in the web maps or at least not let them see it but not in mobile.

    2 votes
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  3. Option to save pictures to the device when adding photos on Lucity Mobile.

    Several field workers have asked me about this capability. Data collectors want to be able to review the photos they have been taking in a day or week all together in one place, rather than having to tap through structures and individually viewing photos.

    13 votes
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  4. Make Deletion of Red Lines More Obvious in iOS (Mobile)

    Deleting a red line in iOS mobile is not intuitive. You have to hit the yellow arrow, then close, then choose the square/arrow button and choose delete. Is it possible to make that delete button/icon more visible on the redline record? Apparently the change is eventually possible, but due to the way iOS works the change likely won't be able to be made until the mobile webmap rewrite happens. I was encouraged to enter the request so that it can be used when that webmap rewrite does occur in the future. Thanks.

    5 votes
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  5. Mobile iOS Forms - Separation of Information

    Allow for breaks/frames around groupings of data on the mobile forms. It is difficult to provide separation to show information in an easy to understand manner without grouping.

    1 vote
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  6. Certificate - internal private root CAs

    We have experienced challenges in allowing Android tablets to access our GIS maps. Lucity indicated this may require a Signed SSL Certificate but Lucity does not allow internal certificates to be used in our VPN environment, so we would like for Lucity android application to handle certificates issued by private internal root certificate servers. Lucity android app is lacking in this functionality.
    https://developer.android.com/training/articles/security-ssl#UnknownCa

    3 votes
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    0 comments  ·  Android Tablet  ·  Flag idea as inappropriate…  ·  Admin →
  7. When using the tablet app, allow the choosing on a Category for WOs created from the map.

    When using the tablet map for creating a WO, the system automatically chooses the first available asset Category. This has lead to WOs created by Park & Recreation for Landscape Assets to have the Stormwater Drainage Category chosen for the WO. On the Desktop web the system asks what Category you want, but the tablet automatically choose the first one in the list. This means in order for both divisions to use the same Category for a like item, they need to be in separate clients. Meaning that the system is making the city into silos, which is against what…

    2 votes
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    0 comments  ·  Android Tablet  ·  Flag idea as inappropriate…  ·  Admin →
  8. Make the select features GIS view show the asset type instead of the category

    For example, manholes and cleanouts are both under sanitary structure inventory feature class – it’s not obvious which one you’re choosing or want to select. I attached a screenshot. i.e. the first structure inventory in the screenshot is valves and the second is manholes, not clear unless you select one, go back, and then see what updated in the feature type field. Basically we want to either show the feature type in the select list or create an alias name that appears instead. Let me know if that doesn’t make sense.

    1 vote
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  9. Allow Sign Library Image on Mobile

    MUTCD codes and descriptions can be confusing. In Lucity Web the form has an example image to aid in identification. Lucity Mobile does not currently allow the Sign Library Picture field to be used in the mobile forms. This is a major disadvantage to the mobile users collecting sign information in the field trying to decipher MUTCD codes.

    Our current work-around is to take a picture of the sign in question and attach it to the asset record in the sign inventory. We then post-process in Lucity Web comparing the image with the image in the MUTCD library, assign the…

    3 votes
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    0 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  10. Offline Mode for Maps - Basemap Configuration Using Mobile Device Management System

    At our organization we do not use iTunes. Instead, we use a Mobile Device Management System (MDM) called AirWatch for managing content on our 400+ iPads. I have received many complaints from our field operators about the lack of a basemap for reference when using Offline Mode for Lucity maps. I looked into adding this, but the only solution requires using iTunes and we do not use iTunes.

    4 votes
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  11. Add Measure Tool to MOBILE IOS:

    Please consider adding a measuring tool to the Mobile platform. We use Lucity Mobile for much more than just a recording device. It is instrumental in planning locations and a measuring tool would help place assets the required number of feet from other structures or assets.

    2 votes
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  12. Have Mobile able to render a polygon feature class's transparency that is set in the mxd as well as the service.

    Since the Web is able to handle the transparency as it comes from the service via the mxd, the mobile should have the same ability.

    1 vote
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  13. Default order for Map Layers iOS

    Map layer selection pane currently loads in a different order every time. It would be easier to find layers to toggle if the list loaded consistently.

    1 vote
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    0 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  14. Alert when WO assigned on mobile device

    We'd be interested in some sort of visual/audio cue alerting a crew or employee when a WO has been assigned to them on mobile device.

    For example: a push notification, background color of the frame changing color, etc.

    5 votes
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  15. Allow changes to default sort column in grid view (specifically mobile)

    Please make it possible to change the default sort column in grid view in a module (i.e. sort by equipment text vs equipment text ID)? Specifically in mobile.

    6 votes
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  16. Map to show/highlight assets with active Work Order attached

    Option to show/highlight assets on the map that have an open Work Order assigned to them. When users open the map, they can see which assets have active WO's assigned to them rather than having to open the open WO lists and populate in map. Would aid in visualizing where work is required in field and can efficiently take care of WO rather than jumping from one to the next in the list.

    1 vote
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  17. Enable Lucity Mobile to use SSL on .local domains

    We use a Verizon private network that all of our mobile devices are on. So the mobile devices are effectively on our local network. However, because our network uses .local (instead of .com), we are unable to get an SSL certificate from a trusted certificate authority. To get around this, we have created a local certificate authority on a server on our local network. With other Android mobile apps like ArcGIS Collector, we are able to use certificates from this authority to enable SSL on the mobile apps. With Lucity this is not currently possible. We would like to enable…

    3 votes
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  18. Please add a time stamp function to photos in Android Mobile

    We get a lot of requests to have a Date/Time stamp on the photos taken for work orders, inspections, etc. This helps us from a legal perspective. I know Android devices do not have this function built-in to the standard camera app. Unfortunately, deploying a free camera date/time stamp apps is typically flaky and unreliable. Could you please add some kind of add-on that at least enables photos taken while in Lucity to add date/time stamps? If it cannot also work on photos taken while Lucity is not open, could you please add just a camera button from the home…

    1 vote
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  19. Assign default map on mobile by module

    Web allows you to assign a default map view for each module. This functionality is not available on mobile. It should be.

    3 votes
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  20. Allow clients to construct their own message when users are locked out in Lucity

    Allow for Lucity Clients to create specific message for users who get locked out of their accounts on tablets. We get many locked accounts where the service desk assumes it is the users LAN Account that is locked when in actuality it is their Lucity account. A unique message could help solve this issue.

    1 vote
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    0 comments  ·  Android Tablet  ·  Flag idea as inappropriate…  ·  Admin →
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